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Voice Case Information System (VCIS)
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Voice Case Information System (VCIS)

The Case Management/Electronic Case Files (CM/ECF) Voice Case Information System (VCIS) allows anyone with a touch tone telephone the ability to call a court, request information about a particular case, and have a computer read the data directly from the CM/ECF database back to the caller automatically.

When a call is placed to VCIS, the caller is asked first to select a State and District, and then is given various search options. A caller may search for case information by entering a case number, the name of the debtor or party in the bankruptcy/adversary case, a social security number (SSN) , a tax ID number, an employer identification number (EIN), or an individual tax identification number (ITIN). To enter the desired information, the caller must press the lettered buttons on the phone which correspond to the search criteria. If valid search clues have been entered, VCIS will read the matching case information to the caller. The Court has the option of allowing callers to request information for more than one case per call. The limit, which may be altered using the Configuration screen, is set to five by default. An inquiry only takes a few minutes to complete, and most commonly asked information is provided to the caller.

Note: Because real-time extractions are performed, a caller may experience pauses while VCIS waits for the server to return case information.

 



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Last Updated: 27 April 2012