Deleting temporary internet files (clearing the cache)

Overview

In order for information to be displayed properly in ECF it is sometimes necessary to clear the "cache" or temporary internet files that are stored on your PC.

Web browsers store the files needed to display websites that you have visited, which speeds up browsing. However, one side effect is that you may not see updates that are made to CM/ECF unless you delete those temporary files.

If you are still locked out of ECF after paying all filing fees, you should also clear the temporary files.

 

Step by Step Instructions for deleting temporary files

Internet Explorer 7

 

Internet Explorer 8

 

Firefox

 

How do I tell which version I have?

In your web browser, click Help then About Internet Explorer (or About Firefox). The version number is displayed in the information box.