Deleting temporary internet files ("Clear Cache")
In order for information to be displayed properly in ECF it is sometimes necessary to clear the "cache" or computer memory that is stored on your PC. Web browsers cache or store information about the web sites you visit directly to your PC. Caching is intended to increase the speed at which Internet pages are accessed. However, one side effect is that pages displayed from the cache may not be as new as pages available from the web. This means that you may not see updates that are made to ECF unless you clear the browser cache. The cache should be cleared frequently to avoid errors. If you are still locked out of ECF after paying all filing fees, you should also clear the cache.
Step by Step Instructions for Clearing the Cache